Appointment Reminders & RecallTier A · High-ticket local businesses
Fewer no-shows. Fuller schedules.
Text reminders that get confirmations, canceled slots offered to your waitlist in minutes, and recall reminders that bring patients back on time. No health details, no AI, no extra work for your front desk.
Then $108 a month. Cancel anytime. For US businesses.
Bright Smile Dental
Appointment Reminders & Recall
- Mon 10:00 AMReminder: “Hi Sam, see you Tue at 3:30 PM at Bright Smile Dental. Reply C to confirm or R to reschedule.”
- Mon 10:06 AMReply: “C”
- Mon 10:06 AMMarked confirmed on the schedule
- Tue 3:30 PMSam arrives on time
The problem
Why this matters.
Every no-show is chair time you pay for and can't bill. Reminder calls eat your front desk's morning, and canceled slots usually stay empty.
- Patients forget, especially appointments booked weeks ago.
- A same-day cancellation rarely gets filled when the only way is phone calls.
- Recall lists go stale, and patients drift away.
How it works
What happens, step by step.
Step 1
Appointments flow in
From your scheduling system through Zapier, a CSV upload or the dashboard.
Step 2
Patients get reminders they can answer
48 hours before (reply C to confirm or R to reschedule) and 2 hours before, with your address.
Step 3
Gaps get filled and patients come back
Canceled slots go to your waitlist (first YES gets it), no-shows get a rebooking text, and recall reminders go out before the next visit is due.
What's in the kit
Everything you need to run it.
The working automation
Hosted for you, with an appointments list, waitlist and recall tracker. An n8n version keeps patient data in your own Google Sheet.
A 6-lesson video course
Why no-shows happen, how the reminders work, setup, writing reminders patients answer, tracking your no-show rate and filling more gaps.
A step-by-step setup guide
Including how to connect common scheduling systems through Zapier, and a plain-English section on HIPAA.
Video guides
A full setup walkthrough and a short demo.
A marketing pack
Wording for your intake form and front desk so patients agree to text reminders.
The course
6 short lessons.
- 01Why no-shows happen, and what they cost youIn the trial · 4 min
- 02How the reminders, waitlist and recall workIn the trial · 5 min
- 03Set it up and connect your scheduleFull access · 5 min
- 04Write reminders patients actually answerFull access · 4 min
- 05Track your no-show rate and filled slotsFull access · 4 min
- 06Fill more gaps and grow your recall listFull access · 4 min
Questions
Before you start.
What do the texts say?
Only your practice name, the time and your address, plus "Reply C to confirm or R to reschedule." Never treatments or health details. You can edit the wording and preview every text before it goes out.
Does it use AI on patient messages?
No. This automation doesn't use AI at all. Confirmations and reschedule requests are handled automatically, and anything else a patient texts goes straight to your front desk.
Which scheduling systems does it work with?
Any system that Zapier can connect to, or that can export a CSV. You can also add appointments in the dashboard. The setup guide shows the Zapier steps.
How does the waitlist work?
When an appointment is canceled, the slot is texted to the first few people on your waitlist. The first to reply YES gets it, the others hear it's taken, and your front desk gets a note to book them in.
Is it HIPAA compliant?
The hosted version stores only names, contact details and appointment times and statuses, never clinical information. If your practice is a HIPAA covered entity, sign our Business Associate Agreement before importing patients. Or use the n8n version, which keeps everything on your own systems.
Do patients have to agree to texts?
Yes. Most practices collect permission on the intake form. You confirm this in setup before any reminder goes out, and patients can reply STOP anytime.
- 7-day trial
- $9
- Then monthly
- $108/mo
In the trial: the working tool, the setup guide and lessons 1–2 of the course.
After your first monthly payment: the full course, video guides, the n8n file, the marketing pack and priority support.
Try it for 7 days for $9Cancel anytime · US businesses only
$9 for 7 days, then $108 a month. Cancel anytime from your dashboard.
Your texting number and standard texting fees are included. US carriers require a one-time registration for business texting (A2P 10DLC); we walk you through it.
Fill tomorrow's schedule.
Start the 7-day trial and send your first confirmations this week.