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Terms of Service

Effective date: [Effective date]

These terms are an agreement between you and [Company legal name] ("19automation", "we", "us"), the operator of 19automation.com. By creating an account or using the service, you agree to them. If you use 19automation for a company, you confirm you can accept these terms for that company.

1. What we provide

19automation sells ready-made business automations. Each one comes with a hosted tool we run for you, a video course, a setup guide, video guides, a marketing pack and, with full access, a downloadable n8n workflow file.

2. Who can use 19automation

  • You must be at least 18 and use the service for a business located in the United States.
  • The service is for business use, not personal or household use.
  • You must give accurate information and keep your login email secure. You're responsible for activity in your account.

3. Trials, billing and renewals

  • A trial costs $9 for 7 days ($1 for automations under $29 a month). During the trial you can use the hosted tool, the setup guide and the first two course lessons.
  • When the trial ends, your monthly plan starts automatically at the price shown when you signed up, and renews every month until you cancel.
  • Downloads (such as the n8n workflow file), the full course, video guides and the marketing pack unlock after your first monthly payment.
  • You can cancel anytime from your dashboard. Your access continues until the end of the period you paid for. See our Refunds & Cancellation policy.
  • We may change prices with at least 30 days' notice by email. The new price applies from your next renewal after the notice period.
  • Prices don't include taxes. If sales tax applies where you are, we'll add it at checkout.

4. Your responsibilities when sending messages

The automations send texts and emails on your behalf, to your customers. You are the sender, and you're responsible for following the laws that apply to your messages, including:

  • Texting (TCPA and carrier rules): only text people who contacted you or agreed to hear from you; get a clear opt-in before marketing texts; honor STOP requests; keep your US carrier registration (A2P 10DLC) accurate. Our tools help (opt-out handling, quiet hours, consent records), but they don't replace your own compliance.
  • Email (CAN-SPAM): use honest subject lines, include your mailing address and honor unsubscribes.
  • Healthcare: don't put health details in texts or emails. If you need to store patient information, you need your own HIPAA-ready setup.
  • Legal intake: summaries and letters are drafts for a licensed attorney to review. They are not legal advice to your clients.
  • Hiring: AI rankings are suggestions. A person must make every hiring decision, and you must follow equal-opportunity and local AI-in-hiring laws.
  • Real estate: review every listing description for Fair Housing compliance before publishing.
  • Reviews: ask every customer, don't offer rewards for reviews, and don't post fake reviews.

5. AI-generated content

Some automations use AI (Claude, by Anthropic) to write replies, summaries, estimates, descriptions and reports. AI can be wrong. You set the facts it may use, and you're responsible for reviewing anything important before it's sent. AI output is not legal, tax, medical or financial advice.

6. Other services we use

We rely on trusted providers, including Twilio (texts and calls), Anthropic (AI), Supabase (database), Vercel (hosting), Resend (email) and our payment processor. Their outages or delivery problems can affect the service. We can't guarantee every message is delivered.

7. Your content and data

You own your business information and your customers' information. You give us permission to process it only to provide the service. Our Privacy Policy explains how we handle it.

8. Course, guides and downloads

The course, guides, videos, marketing pack and n8n files are licensed to you for use in your own business while your account is active (and for downloaded files, afterward). You may not resell, share publicly or redistribute them without our written permission.

9. Acceptable use

Don't use 19automation to send spam, harass people, collect data you have no right to, break the law, impersonate anyone, or attack or overload our systems. We may suspend accounts that put our messaging numbers, providers or other customers at risk.

10. Suspension and ending the service

You can close your account at any time. We may suspend or end an account that breaks these terms or doesn't pay. If we stop offering an automation, we'll give at least 30 days' notice and refund any prepaid, unused period.

11. Disclaimers

The service is provided "as is." Results vary by business; examples on our site use made-up numbers and are not promises. To the fullest extent the law allows, we disclaim implied warranties, including fitness for a particular purpose.

12. Limit of liability

To the fullest extent the law allows, we aren't liable for indirect or consequential losses (such as lost profits or lost data), and our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

13. Indemnity

You'll defend and cover us against claims arising from messages you send, your content, or your breach of these terms or the law.

14. Changes to these terms

We may update these terms. If a change is important, we'll email you at least 14 days before it takes effect.

15. Governing law

These terms are governed by [the laws of your state]. Before filing any claim, please contact us so we can try to resolve it.

16. Contact

[Company legal name] · [Mailing address] · support@19automation.com